I was disappointed with my order on 2 main points. First, my order had gotten lost for 10 days and several of my stem plants were just black goo when I got them. This is not the fault of Chichi's but it does suck. The other point was that I had ordered a specific plant P. helferi and I don't get it. Instead I got an unlabeled bolbitis of some sort. There is nothing wrong with bolbitis but for the aquarium set up I was going for, I didn't want a rhizome plant. Plus it's very dark green leaves didn't appeal to me. I did send an email asking about the mistake and did not hear anything back. This is the first communication I have got from Chichi's so I figure i might as well share it here if that's what they prefer. Some of the places were grown emersed so I will see how they transition over the next few weeks.